Instagram is an application that allows personal users and businesses to share videos and photos on their accounts. In this application, you can share photos on different services such as posts, stories, reels and IGTV.
Instagram stories include videos and shares that remain on the account for 24 hours. Perhaps the most popular feature on Instagram is Instagram stories. However, users may receive a warning saying “This story is not available on Instagram”.
When you receive a warning saying “Instagram story is not available”, there will only be a black screen on the screen. You need to learn what may be causing this error seen on Instagram. We have prepared a very good guide for you about the possible causes of the error and solutions.
What Does “This Story Is Unavailable” Mean on Instagram?
If you are a user who spends time on Instagram, you must have seen a warning like “Instagram this story is not available”.
There can be many reasons for this error. We will list all the possible reasons for you below. You will understand better which situation prevents the story from being viewed after reading our content.
The reasons why the Instagram story is not being viewed are as follows;
The User Deleted Their Story
An Instagram story stays on the profile for 24 hours. After this period, it is permanently deleted. Followers can see the shared story for 24 hours. However, sometimes the user can remove the story from their profile before 24 hours.
If you received this warning, the user may have deleted the story before 24 hours. In this case, the story may appear to have been shared, but users who entered the story may receive the warning.
If the Instagram story is deleted, you will not be able to see it again. After the story is deleted, it will appear as if the user shared it, but neither the viewers nor the account that shared it can access the story again.
The Story Expired
A story shared on Instagram remains active on the account for 1 day, i.e. 24 hours. It automatically disappears when 24 hours are up. In this case, users cannot view the story. When a story is shared, if the 24-hour period is close to expiration, this warning may be received. Instagram may sometimes consider the story as expired when it is close to being removed. Even if you click on the expired story, you will receive this warning and you will not be able to view it.
Instagram Removed the Story
Instagram is a social media application with very strict rules. Content that violates community rules can be automatically removed by the algorithm.
Stories that violate community rules on Instagram can be removed without notice. This situation can be seen, although very rare. If you post inappropriate and sensitive content, it will be automatically removed because it violates community rules.
If there is a very serious violation or if there is a repeated situation, the user account can be permanently closed. You may receive this warning if you enter a story that Instagram has removed.
Technical Issues
Instagram may experience temporary technical issues from time to time. The temporary invisibility of stories on the app may be a technical issue experienced by all accounts. To eliminate such situations, you can first restart the app or phone.
If the situation still does not improve, there may be a larger technical issue. In this case, you should report it to Instagram and wait for the administration to resolve the problem. Once you successfully resolve the problem, you can buy automatic Instagram followers to boost your profile easily!
The Story is Hidden from You
When sharing stories on Instagram, users can hide these contents from certain people. This feature is available for both public and private accounts. If the user hides their story from you, you may receive a warning saying “this ig story is not available”. Users can hide any story they want from any account one by one.
Apart from this, Instagram also has a “Close Friends” feature where they share stories only with selected people. A user may have previously added you to their close friends list. In this case, you can see the stories they shared with their close friends. However, if they later remove you from their close friends list, you may receive a warning that the story is no longer available.
The User Has Switched to a Private Account
If an account is open to all users on Instagram, it will be in the “Public” status. If it is only visible to followers, it will be in the “Private” account status. The account owner can always change between these two features.
All posts, stories and shares on public accounts can be seen by all Instagram users, including those who do not follow.
If the user makes the account private, all posts and stories will be visible only to followers. If you do not follow a private account, you will not be able to see the stories they share.
Also, If the account is made private before the stories shared by a previously public account are deleted, you will not be able to see the story and you may receive a “Story unavailable” warning. The same situation occurs if the account owner removes you from the follower list of a private account you follow before the story is deleted.
How to Fix the ‘This Story Is Unavailable’ Error
You may have always received a warning like “This story is not available” on Instagram. When such a warning occurs, you first need to know the reason to eliminate it.
If you experience such a situation while following the stories of another user’s account, we explained above what the reasons may be.
After determining the reason that caused this situation, you can now fix the error. In this section, we will explain what you can do when you receive a warning that the story is not available on Instagram.
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One of the methods on our list will definitely work. If it does not work despite applying all of them, you can contact us and get help from our experts.
Refreshing Your Instagram Feed
When you receive the “Instagram story is not available” warning, the most practical solution is to refresh your Instagram feed. As soon as you refresh your feed, all faulty and expired stories are removed from your profile. If the error still persists after refreshing your Instagram feed, you may need to resort to one of the alternative methods.
Logging Out and Back Into Your Account
If there is a problem with Instagram servers, you must first log out of your account to access the unreachable stories again. After this step, log in to your account again. In this way, you can renew the server connection and eliminate loading problems. Especially if your Instagram account has been open in the background for a long time, expired stories may also be visible but will not open when you click on them. In this case, logging out of the account and logging in again may be the solution.
Clearing Instagram Cache or Reinstalling the App
If your Instagram app is not up to date, you will see the “Story is not available” warning. In this case, what you need to do is update the app immediately. If you have not found a solution after trying other methods, check if the app is up to date. If the app is not up to date, update it immediately. In this way, you can solve the problems with accessing stories.
Another problem may be cache problems. Instagram collects data to improve the application time and uses your device to store this data. Some different problems may occur as the data starts to accumulate. If you clear the cache of your app at certain intervals, you can prevent these problems.
Cache clearing steps for Android users;
- Go to the “Settings” section on your device.
- Then go to the “Applications” section.
- Select Instagram from the applications.
- Click on the “Storage and Cache” option.
- Tap the “Clear Cache” button.
If iPhone users want to clear their cache, they can follow these steps;
- Find the “Instagram” icon on your screen.
- Press the button until you see the “Remove app” message and remove the app.
- Go to the App Store, reinstall the app and complete the process.
Instagram stories can now be seen after this process. The details of this process may have slight differences depending on the brand and model.
Checking the Internet Connection
If your internet connection is slow, Instagram may experience problems downloading content. In this case, you will experience problems with your Instagram experience from your device. If your internet connection is slow, one of the biggest problems is the “Story is not available” warning.
When you experience such a problem, check the speed of your internet connection. If you log in from a properly fast internet connection, the problem will be solved. In this case, internet-related problems will be eliminated and you can see all stories. Also, learn why does Instagram have so many ads here!
If the situation still persists despite all means, you can immediately contact Instagram management and wait for them to resolve the situation.
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